Software2024

PulseConnect: Secure Telehealth Platform

Designed and built an intuitive, HIPAA-compliant WebRTC platform connecting patients with specialist physicians online.

80k+
Completed Visits
4.8/5
User Satisfaction
100%
HIPAA Compliance
PulseConnect: Secure Telehealth Platform

Project Overview

Pulse Healthcare wanted to simplify virtual consultations by creating a seamless WebRTC video platform integrated with electronic health records (EHR), strictly adhering to HIPAA and WCAG AA accessibility standards.

The Challenge

Securing peer-to-peer video streams with end-to-end encryption, ensuring strict role-based access control for medical files, and crafting an interface effortless for non-tech-savvy elderly patients.

Our Solution

We developed a Next.js web application featuring an accessible, high-contrast user interface. Videoconferencing was built using WebRTC encrypted video channels with fallback traversal servers, and encrypted EHR file storage was integrated with automated audit logs.

Key Features & Capabilities

One-click video room join with zero app downloads or plugin installs required
Integrated EHR chart notes & e-prescription dispatch during active video calls
Automated appointment scheduling & SMS/email reminder sequence
Full WCAG 2.1 AA accessibility compliance with screen-reader support

Engineering & Architecture Highlights

  • P2P WebRTC with fallback TURN servers ensuring connection behind enterprise firewalls
  • AES-256 encrypted database storage with strict column-level decryption controls
  • Real-time connection quality monitor dynamically adjusting video bitrate

The Impact & Results

Deployed across 250 medical clinics, facilitating over 80,000 consultation sessions in the first quarter with zero security vulnerabilities.

"Our patients love how simple it is to see their doctor. Bytelink delivered a platform that is visually stunning, accessible, and rock-solid secure."

Dr. Aris Thorne
Chief Medical Officer, Pulse Healthcare

Project Gallery

PulseConnect: Secure Telehealth Platform screenshot 1
PulseConnect: Secure Telehealth Platform screenshot 2

Project Details

Client
Pulse Healthcare Networks
Year
2024
Duration
5 Months

Technologies Used

Next.jsReactTailwind CSSWebRTCTwilioSupabaseTypeScript

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